What are your ticket prices for children?
Ticket prices are the same for children one year of age and older and adults alike. Please contact your local ticketing agency (e.g. Ticketmaster or Tickets.com) or your arena box office to find out about any special ticket savings that may be available.
What is the best way to dress for a Sesame Street Live! experience?
We suggest you dress comfortably. The temperature in the arena is typically 10+ degrees cooler than outside, so a light sweater/jacket might be needed. Also, practical shoes are recommended to safely navigate the steps in the arena. Proper attire, including shoes and shirts, must be worn at all times. All of our shows offer a casual, family-oriented environment. Clothing which, by nature, exposes excessive portions of the skin or body that may be viewed as inappropriate for a family environment will not be permitted. In that spirit, we ask you to use your discretion and common sense. Costumes worn by guests 14 years of age or older are not permitted.
What is the running time of the show?
Sesame Street Live! Make Your Magic has a runtime of about 90 minutes.
What do I do if I have COVID or wellness-related questions?
Guest health and safety remains a top priority for Sesame Street Live and our venue partners. Please monitor the “Venue Info” links on your event page for venue policies, including health and safety protocols, which are subject to change. You can also contact us directly with any questions or concerns.
Who do I contact with questions about Sesame Street Live!?
You may contact us directly or by mail at Customer Relations, 800 Feld Way, Palmetto, FL, 34221.
Are there any meet and greets available?
Sesame Street Live! Make Your Magic guests are invited to enhance their Sesame Street Live! ticket with our Elmo & Friends Meet & Greet. The Meet & Greet includes access to private event with family-friendly activities, including a walk on the Sesame Street stage. Plus, photo opportunities with Elmo and two of his friends.
Are cameras allowed in the venue?
Still cameras are permitted at Feld Entertainment events, provided that they are non-professional cameras (lenses shorter than six inches) and the photos are intended for personal use only. No video cameras of any kind are allowed in the venue. Camera policies are different from venue to venue. If you have concerns, please contact the specific venue in your area to verify the policy details. We hope you enjoy the event with your friends and family! When it doubt, leave the camera securely locked in your vehicle. Unless otherwise indicated, all in-show content is copyrighted by Feld Entertainment and/or its licensors, all rights reserved. No footage of our events, either still image or video, may be used for any purpose other than personal use. Therefore, reproduction, modification or retransmission in any form by any means for reasons other than personal use, is strictly prohibited without prior written permission. Please note that publicly posting, uploading or sharing online, including, without limitation, on social media, is not a permitted personal use.
Do you offer any special ticket pricing for large groups?
Group tickets are available in select markets. Check the availability of group sales by visiting the details page for the show happening near you and look for the “Group Sales” section for details on who to contact.